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Terms of Service

Last updated: July 29, 2026

These Terms govern your use of DealFlow CRM ("DealFlow," "we," "us"), operated by DealFlow CRM LLC, a Colorado limited liability company, 1117 Crystal Creek Drive, Windsor, CO 80550. By creating an account or using the app, you agree to these Terms.

1. Subscriptions, automatic renewal & cancellation

Free trial, then automatic renewal — please read. New subscriptions start with a 7-day free trial. We collect your payment details when you sign up but charge you nothing during the trial. When the 7 days end, your subscription starts automatically and your card is charged the plan price — and it renews automatically each billing period at the then-current price until you cancel. There is no separate confirmation step, so cancel before the trial ends if you don't want to be charged.
  • The 7-day free trial. Full access to everything for 7 days at no charge. A payment method is required to start the trial but is not charged until the trial ends. Cancel any time during those 7 days and you pay nothing. One trial per customer.
  • Plans and prices after the trial. Core — $34/month or $374/year. Standard — $62/month or $682/year. Unlimited — $110/month or $1,210/year. All prices are in US dollars and exclude any applicable tax.
  • Billing period. The first charge lands when your 7-day trial ends. After that, monthly plans are charged every month on that date and annual plans once every 12 months. Payment is taken at the start of each period.
  • How to cancel. Open Settings → Manage billing in the app, which takes you to the Stripe billing portal, and cancel there. Cancel during the trial and you are never charged. Cancel later and it takes effect at the end of the period you have already paid for — you keep full access until then and are not charged again. You may also cancel by emailing us at the address in section 9.
  • Promotional codes. If you redeem a promotional or discount code, the subscription converts to the standard recurring price described above when the promotional period ends, and renews automatically from then on unless you cancel first.
  • Price changes. We may change prices with at least 30 days' notice by email. A change never applies retroactively to a period you have already paid for, and you can cancel before the new price takes effect.

1a. Refunds

The 7-day free trial is your chance to evaluate DealFlow before paying anything — cancel during the trial and there is no charge at all. After the trial, payments are non-refundable. Canceling stops future charges; it does not refund the period you are currently in, and you keep full access until that period ends. We will, of course, refund a charge that resulted from our own billing error. Nothing here limits any refund or cancellation right you have under the mandatory consumer law of your state or country.

2. Your account

You're responsible for keeping your login credentials secure and for the activity under your account. Provide accurate information when signing up. You must be at least 18 and use DealFlow for lawful, professional real-estate purposes.

3. Your data

You own the contact, deal, and campaign data you put into DealFlow. We store it on your behalf so the app works across your devices. You can export a full backup at any time from Settings, and you can delete your account and data by contacting us. See our Privacy Policy for details.

4. Acceptable use

Don't use DealFlow to harass anyone, upload others' data without the right to do so, or attempt to breach the security of the service or other users.

4a. Email you send through DealFlow — your legal obligations

You are the sender of every email DealFlow helps you write. It goes out from your own mailbox, to recipients you chose, and you are legally responsible for it. DealFlow gives you the tools to comply; it cannot comply on your behalf. When you send marketing email through DealFlow you must:

  • Include a working opt-out mechanism and a valid physical postal address in every commercial message. DealFlow requires you to configure both under Settings → Email compliance and attaches them automatically — sending is blocked until you do.
  • Honor opt-outs within 10 business days, and not charge, or require anything beyond an email or a single web page, to opt out. If your opt-out line says "reply STOP," you must actually monitor that mailbox. Mark anyone who opts out as "do not email" on their contact record; DealFlow will then exclude them from every campaign, broadcast, and bulk enrollment.
  • Not use false or misleading headers or subject lines, and identify the message as an advertisement where it is one.
  • Not send to addresses gathered by harvesting or dictionary attacks, and not use DealFlow's lead-research tools to build cold commercial mailing lists where doing so is unlawful.

These are the core requirements of the US CAN-SPAM Act (15 U.S.C. §7701 et seq.). Other laws may also apply to you — including CASL if you email recipients in Canada, GDPR/PECR in Europe and the UK, and state telemarketing and texting rules for the call and text scripts in DealFlow's campaigns. Real-estate advertising is separately subject to fair-housing law and to your state licensing board's advertising rules. Complying with all of them is your responsibility, and DealFlow is not legal advice. We may suspend accounts we reasonably believe are being used to send unlawful email.

4b. MLS data — your obligations if you connect a feed

If you subscribe to MLS Connect and we obtain MLS listing data on your behalf, that data is licensed to you and to us under a data license agreement between you, your broker, DealFlow and the MLS. Those license terms bind you directly, and we are contractually responsible to the MLS for how you use the data. This section passes those obligations through to you. If you do not accept them, do not connect a feed.

While your feed is active you must:

  • Use MLS data only for your own real estate business — matching listings to your own registered buyers, preparing a comparative market analysis for one specific client, and analyzing your market. You may not publicly display MLS listings, operate a consumer-facing search site from this data, or syndicate, resell, license or otherwise redistribute it to anyone.
  • Not use MLS data to contact property owners unless that owner contacted you first. This is an absolute prohibition in the MLS license, and it applies to the information you learned from the data as much as to the records themselves — you may not use a listing you found in DealFlow as the basis for approaching its owner or its listing agent.
  • Not use MLS data for unsolicited commercial email, texts or calls, or to build a prospecting list. This is separate from, and stricter than, the email rules in §4a.
  • Show MLS data only to yourself, agents licensed under the same agreement, and your own bona fide clients. It may not be shared with investors, vendors, other agents, or the public.
  • Not alter listing data for any property other than your own listings. Where DealFlow lets you correct a figure for your own analysis, that correction is your estimate and is labeled as such — it does not change the MLS record and must not be presented as the MLS's own figure.
  • Remain a member or subscriber in good standing of the MLS for the whole time your feed is active, and tell us within 5 days if you leave your brokerage, change brokerages, or your MLS membership lapses or is suspended.
  • Include the source attribution DealFlow generates on any CMA or market report you give to a client, and not remove it.
  • Cooperate with any audit or request for information from the MLS or its data platform, which may include reviewing how the data appears in your account.

When your feed ends — because you cancel MLS Connect, your MLS membership ends, or the agreement is terminated — your access to MLS data stops immediately and all MLS data must be erased from your account. We will erase it from our systems, and you must not retain copies, exports or screenshots of it. Fees paid to an MLS are not prorated or refunded.

We are required to cut off access if we learn you are in breach of the MLS license or are no longer eligible, and the MLS may direct us to suspend or revoke your access at its sole discretion. Because we are jointly responsible to the MLS for your use, §4c sets out how responsibility for a breach is allocated between us. If you believe MLS data in DealFlow infringes a copyright, tell us at the address in §9 and we will forward the notice to the data platform as our agreement requires.

4c. MLS data — responsibility for breach

Your license is your own. You and your managing broker sign the MLS data license agreement directly with the MLS and its data platform. You are a party to it in your own right and are independently responsible to them for your compliance. Our involvement does not reduce your obligations under that agreement.

The MLS can hold either of us responsible. That agreement makes DealFlow and you jointly and severally liable to the MLS and its data platform — meaning either of us can be pursued for the whole of a loss, regardless of who caused it. This section allocates that responsibility between the two of us. It does not, and cannot, change the MLS's rights against either of us.

You cover losses your conduct causes. You will defend, indemnify and hold harmless DealFlow CRM and its owners, officers, employees and agents from any claim, demand, audit finding, investigation or proceeding brought by the MLS, its data platform, a property owner, a listing broker or any other third party, and from the resulting damages, losses, fines, settlements and reasonable costs (including reasonable attorneys' fees and the reasonable cost of responding to an audit), to the extent it arises out of:

  • your breach of §4b or of the MLS data license agreement;
  • your use, disclosure, display, retention or transfer of MLS data outside the uses licensed to you;
  • your failure to remain a member or subscriber in good standing, or to tell us when that changes; or
  • the acts or omissions of anyone you allow to access your account or the MLS data in it.

This expressly includes any amount we are required to pay, or reasonably settle, in respect of your conduct — including where the MLS or its data platform chooses to pursue us instead of you. To that extent you also grant us a right of contribution.

We cover losses our conduct causes. On the same terms, we will defend, indemnify and hold you harmless for claims to the extent they arise out of our own breach of the MLS data license agreement or our own failure to handle MLS data as that agreement requires. Our obligation under this paragraph is subject to the limit in §7.

Neither of us covers the other's fault. Neither party owes the other under this section to the extent a loss was caused by the indemnified party's own breach, negligence or misuse of the data. Where both contributed, responsibility is shared in proportion to fault.

How a claim is handled. The party seeking cover will notify the other promptly, though late notice only reduces the obligation to the extent it actually causes prejudice. The party providing cover may control the defense and settlement, and the other will reasonably cooperate and may take part with its own counsel at its own expense. Neither party may settle a claim in a way that admits the other's fault, imposes a payment or obligation on the other, or affects the other's data license, without that party's written consent.

Limits and duration. The cap in §7 limits our liability to you; it does not limit your obligations under this §4c. While your feed is active you will maintain errors and omissions insurance covering your real estate practice, consistent with your brokerage's requirements, and will show evidence of it if we reasonably ask. This section survives the end of your subscription, your feed, and these Terms.

5. Third-party connections

Optional features let you connect third-party services (such as Gmail for drafting emails, or a web-data provider for lead research). When you connect them, your use is also subject to those providers' terms. You can disconnect them at any time in Settings.

6. Availability & changes

We aim to keep DealFlow available but don't guarantee uninterrupted service. We may add, change, or remove features. If we make material changes to these Terms, we'll update the date above and, where practical, notify you in the app.

7. Disclaimer & liability

DealFlow is provided "as is," without warranties of any kind. DealFlow is a productivity tool, not legal, financial, or professional advice — investment metrics and deal analysis are estimates for your own review. To the fullest extent permitted by law, we are not liable for indirect or consequential damages, and our total liability is limited to the amount you paid us in the prior 12 months.

8. Termination

You can stop using DealFlow at any time — cancel as described in section 1, and email us to have your account and data deleted. Export a backup first from Settings if you want to keep your data; deletion is permanent. We may suspend or terminate accounts that violate these Terms, and will give you notice and a chance to export your data unless the violation makes that impractical.

8a. Governing law & disputes

These Terms are governed by the laws of the State of Colorado, without regard to its conflict-of-laws rules, and the state and federal courts located in Colorado have exclusive jurisdiction over any dispute — except that either of us may bring a claim in small-claims court, and nothing here removes any right you have to bring a claim under the mandatory consumer law of your own state or country. Please email us first: nearly everything is faster to sort out directly.

8b. Accessibility

We build DealFlow to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. If any part of DealFlow is difficult to use with a screen reader, keyboard, or other assistive technology, email us at the address below and we will work with you on a fix and on an alternative way to get the same thing done in the meantime.

9. Contact

Questions about these Terms? Email trentnitta@gmail.com.